Fitrobit Admin App — Staff Terms of Service

By signing in to the Application you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not accept these provisions, you must stop using the Application immediately and remove it from your mobile device. Access to the Application is a privilege extended by your gym for the performance of your duties; it is not a personal entitlement.

Fitrobit grants you a limited, non-exclusive, non-transferable, revocable license to run the Application on an authorized mobile device for the sole purpose of performing your duties for your gym. All source code, database schemas, API systems, UX workflows, designs, patents, and trademarks remain the exclusive property of Fitrobit. Nothing in your use of the Application transfers ownership of the software to you or to your gym.

Your account is issued by your gym, is scoped to that gym alone, and carries a role whose permissions your gym defines. You agree not to attempt to reach data or functions outside the permissions granted to you, whether by manipulating the Application, its network requests, or any other means. Your gym may vary, suspend or withdraw your permissions or your access at any time, and Fitrobit will give effect to such instructions without independent review.

You are entirely responsible for keeping your credentials confidential. You must not share your password, sign in on a device you do not control, or allow another person to act under your account — including a colleague, and including at your manager's request. This version of the Application does not support Multi-Factor Authentication (MFA); password resets are performed by one-time code sent to your registered phone number. Because actions in the Application are attributed to the account that performed them, activity carried out under your credentials will be treated as yours. You accept full responsibility for any activity on your account resulting from a weak, shared or compromised password.

The member data you can reach through the Application — identity and contact details, payment and attendance history, body measurements, progress photographs, health and nutrition information, and training plans — belongs to your gym and concerns its members. You agree to access it only where a genuine duty requires it, to use it only for that duty, and never to copy, export, photograph, transmit or retain it outside the Application. You agree not to disclose it to any third party, not to use it for personal, commercial or competitive purposes, and to cease accessing it entirely when your engagement with the gym ends. These obligations survive the termination of your account.

The Application is a system of record for your gym's commercial and operational data. Payments you record, sessions you log, renewal dates and session counts you amend, and enrolments you create or deactivate become part of that record and affect what members are charged and what they are entitled to receive. You agree to enter such information accurately and in good faith, to record payments only where they have genuinely been received, and not to alter records to conceal an error rather than correct it. Any dispute over the accuracy of a record is a matter between you and your gym; Fitrobit stores what the Application is instructed to store and does not adjudicate such disputes.

Where your gym operates biometric access hardware, your fingerprint may be enrolled on those devices against your staff identifier so that they recognise you for entry and attendance. Enrolment is arranged by your gym under its own lawful basis, not by Fitrobit. When your account is deactivated — whether by you from within the Application or by your gym — your enrolment is removed from the gym's devices and those readers will no longer admit you. You should not rely on continued physical access to the premises after closing your account.

THE FITROBIT TRAINER APPLICATION IS ONLY A DATA RECORDING, SYSTEM MANAGEMENT, AND COMMUNICATION TOOL. FITROBIT DOES NOT PROVIDE MEDICAL ADVICE, HEALTHCARE PLANS, OR CERTIFIED CLINICAL DIAGNOSES, AND DOES NOT REVIEW, APPROVE OR ENDORSE ANY PLAN YOU CREATE. Workout schedules, macro splits, calorie targets, reference values and any health guidance issued to a member through the Application are authored by you and by your gym's staff, on your own professional judgement and qualifications. Any calculated figure the Application displays, including estimated energy expenditure, is an unverified guide derived from the values entered and must not be treated as a clinical assessment. You are responsible for holding the qualifications your role requires and for the suitability of what you prescribe. Fitrobit is not responsible for injuries, health issues, medical emergencies, or physical complications arising from plans authored through the Application.

You may close your account at any time from within the Application, under Profile → Terminate Account. Your gym may also deactivate your account at any time, with or without notice to you. In either case your sign-in access is withdrawn on every device, your notification registrations are deleted, and your biometric enrolment is removed from the gym's access hardware. Records generated in the course of your duties remain with your gym, as set out in the Privacy Policy. A closed account can be reactivated only by your gym.

To the maximum extent permitted by law, Fitrobit, its directors, and its cloud provider partners shall not be liable for any indirect, accidental, or consequential damages. Because our software runs on cloud services via Amazon Web Services (AWS) and MongoDB, we cannot promise 100% uninterrupted uptime or absolute immunity to cyberattacks, and you should not rely on the Application as the sole means of recording a transaction where its loss would be material. Fitrobit is not responsible for data losses, account access issues caused by weak or shared credentials, or any employment, disciplinary, financial or personal dispute arising between you and your gym.